HEGI HOLIDAY
PROPERTY MANAGEMENT & SERVICES
ABOUT US
Hegi Holiday Property Management & Services offers a professional, thrustworthy and personal service for you, your guests and your property throughout the duration of your stay.
Thanks to our know-how and understanding for first class quality and service, we can offer individual services according to your requests and requirements.
Enjoy your holiday knowing, that you, your guests and your holiday property will be well cared for at every stage.
Caroline Hegi-Kuster is the Manager of Hegi Holiday Property Management & Services.
"After gaining years of business experience within international organisations I wanted to return to the field in which my professional career began, Tourism Management. Through focusing our efforts and working closely with our customers to create the perfect holiday, I am hoping to make Switzerland the destination of choice, whatever the season.
With Hegi Holiday Property Management & Services, I want to make your holiday enjoyable, relaxed and totally unforgettable experience."
Professional qualifications
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Graduated Tourism Expert HF
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German, English, French, basic Italian language skills
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Diploma in into Property Management (Basic level)
Knowledge and skills
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Experience in international marketing/communication, product marketing (Swarovski, Sonova/Phonak, Powder Byrne, Saas-Fee Tourism Organisation , Hotel Hof Weissbad****)
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Project management
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Personal knowledge of touristic offers in Switzerland (main focus: Flims Laax Falera, Engadin St. Moritz, Saas-Fee, Lake of Zurich region)
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ability to recognize and fulfil customers needs
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socially competent
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innovation driven and solution-oriented
Further
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Co-owner and member of the board of director of the Kuster Liegenschaften AG (www.kuster-immobilien.ch)
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Wide partnership network (real estate, property maintenance, construction, renovation, interior design)
Hegi Holiday Property Management & Services rely on a wide and reliable partner network.
Our Partners are highly qualified within their areas of expertise and have a deep understanding of quality standards and customer orientation.
WORKING TOGETHER WITH OUR COMPANY
Being open from the outside is important to us
In close collaboration with our customers, the actual and future wishes and goals will be defined.
Our customers will receive an offer for the services to be provided by Hegi Propery Management & Services.
The services and costs will be defined and listed in a service agreement.
The costs will be charged according to time expenditure. For long term collaborations, monthly flat rates can be arranged.
Our customers will be provided with all offers of third party service providers (translated into Engslish language) for their perusal and written approval.
Services from third party providers will be contracted and charged directly to our customers.
Documents for download
(english version soon available)
GTC (General terms and conditions)